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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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sheri clifford

June 22, 2026

5  out of  5
rating by sheri clifford
"Jake was wonderful to work with."
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Karl Parker

June 11, 2026

4  out of  5
rating by Karl Parker
"This agency I have been with for about 40yrs and they have been very good to work with and communicate very well. I’ve not done price shopping, so cannot speak to that issue !"
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l. toledo

June 9, 2026

5  out of  5
rating by l. toledo
"Katy was great! Answered all my questions and helped me make sense of all the various policies i need. Thanks!"
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JJ

May 29, 2026

5  out of  5
rating by JJ
"My State Farm agent, River Morgan, went above and beyond excellent. Patient, helpful, friendly but professional, and found every discount for me that I could claim. It was a pleasure to work with him! I would have given him 10 stars if I could have. Thank you, River."
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Clint David Grant

April 14, 2026

5  out of  5
rating by Clint David Grant
"Great experience. I was able to add to my policy quickly and it was an easy process. Thank you!"
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Charles Ewing

April 14, 2026

5  out of  5
rating by Charles Ewing
"Jake Fay helped me with auto and renters insurance today and he made the process easier and much more pleasant than my previous experiences with other companies. Jake was very personable and knowledgeable about what I needed."
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Matt Shulstad

March 20, 2026

5  out of  5
rating by Matt Shulstad
"Caty was amazing to work with. Fair prices too!"
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Lane Dooley-Jesso

March 2, 2026

5  out of  5
rating by Lane Dooley-Jesso
"Katy was the most helpful person!"
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Judy L

February 18, 2026

5  out of  5
rating by Judy L
"Prompt, friendly, professional customer service. Solved my inquiry in one phone call."
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Deidre Leaders

February 11, 2026

5  out of  5
rating by Deidre Leaders
"Jake is one of those people who truly takes pride in what he does. He’s a great communicator, extremely reliable, and always treats people with kindness and respect. He’s the type of person who will make sure you understand your options and feel confident in your decisions. I highly recommend Jake to anyone looking for an insurance agent who is both knowledgeable and personable."
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Joseph Soronio

January 30, 2026

5  out of  5
rating by Joseph Soronio
"No problem , I explained my there understand"
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Grace Meyer eachone

January 30, 2026

5  out of  5
rating by Grace Meyer eachone
"Katy is a Superheroine! Every time I call with questions or concerns she is on the spot with Answers or gets back to me in a very timely way. I really appreciate her wisdom and willingness to help."
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Bertan Altuntas

January 22, 2026

5  out of  5
rating by Bertan Altuntas
"Jake took care of our insurance needs quickly with minimal pain and the price was better than what I was paying previously. Great service."
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Karen Wagner

January 1, 2026

5  out of  5
rating by Karen Wagner
"Great Insurance had Car insurance in California and now Renters in Washington St! Thank you Travis"
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Mickey

December 30, 2025

5  out of  5
rating by Mickey
"Very professional and understanding. Felt really at ease when going over policies and they were very patient with my 101 questions. Ad someone who grew up in West Seattle I highly recommend!"
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Nicole Beery

December 11, 2025

5  out of  5
rating by Nicole Beery
"Katy has been great getting me all set up since I moved to WA. Very friendly and thorough !!"
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Leslie Schotzko

November 24, 2025

5  out of  5
rating by Leslie Schotzko
"This office is great to work with. The staff is always easy to communicate with and they are quick to answer questions."
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Lee Williams

November 7, 2025

5  out of  5
rating by Lee Williams
"Katie is the person I worked with helped me out a lot and explained everything to me so I would understand what I’m getting and I appreciate all the help she did."
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susie kozawa

September 12, 2025

5  out of  5
rating by susie kozawa
"Katy (as well as all other Travis Hartman agents) have been most helpful with advice and patient with policy explanations. They are consistently friendly and approachable.
I feel they are advocates for their clients rather than sales people. This is why I continue with State Farm for my home and auto insurance."
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Jackie Davidson

September 3, 2025

5  out of  5
rating by Jackie Davidson
"Jake found me such a great rate for my son and I! Highly recommend!"
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Audrey Batchelder

September 2, 2025

5  out of  5
rating by Audrey Batchelder
"Jake was awesome and helped me understand what services I needed for both home and auto insurance."
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Ashley

September 2, 2025

5  out of  5
rating by Ashley
"Travis Heartmans office has always been very helpful, prompt, knowledgeable and easy as ever to assist with questions and needs! I highly recommend State farm. Not to mention full coverage auto insurance and renters package rates are unbeatable. 😉"
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Olivia Cuanan

July 28, 2025

5  out of  5
rating by Olivia Cuanan
"agent was very helpful"
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Allie

July 25, 2025

5  out of  5
rating by Allie
"Katy was amazing. So quick getting our policy together and walked us through every line of it. Made it a really easy decision to go with State Farm!"
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Alex North

July 23, 2025

5  out of  5
rating by Alex North
"I had a great experience working with Travis Hartman. After dealing with a pushy sales experience from my previous insurance company, Travis was a breath of fresh air. He was friendly, patient, and actually listened to what I needed.

He kept everything transparent from the start, walked me through my coverage options without pressure, and found me a rate I was genuinely happy with. I felt like he was focused on helping me and not just making a sale.

If you’re looking for someone who takes the time to understand your situation and treats you with respect, I highly recommend reaching out to Travis."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"